Don’t trust us.

Grade us.

Live human BDC teams, wired into your CRM. Every call recorded, scored and coached in Call Grade IQ.

5 LIVE TEAMS

EVERY CALL GRADED

SCORED TRAINING

API-CONNECTED CRM

02 — BDC UNITED · THE STORY

Built by car people.

Run like your own store.

HUMAN CAPITAL FIRST

FULLY BILINGUAL · EN / ES

WORKING INSIDE YOUR CRM

02 / 08

03 — BDC UNITED · FIVE LIVE TEAMS

Five teams.

One showroom to fill.

YOUR
SHOWROOM

Set, show and contact figures are BDC United company averages

04 — BDC UNITED · HUMANS, AI AND YOUR CRM

Human capital first.

AI and your CRM, wired in.

LIVE HUMAN TEAMS

live touches per lead

107

daily contacts per agent

EN/ES

fully bilingual teams

People make every call.

AI SUITE BEHIND THEM

Voice AI agent

Lead handling

AI data mining

Web chatbot

Scheduling

Agentic AI

+ 11 MORE · 17 SYSTEMS

$22K–$33K a month

bought one vendor at a time

API-CONNECTED CRM

VinSolutions, DriveCentric, eLeads, DealerSocket, Reynolds, DealerCenter

LIVE DEALER VIEW · MYBDCU

AI cost is an estimated standalone range per rooftop. MyBDCU demo account shown.

05 — THE DISRUPTION

AI is everywhere.

Accountability isn’t.

Every vendor now sells AI. Ask them to show you the calls.

We grade every recorded call in Call Grade IQ and put the scores in front of you. Good calls and bad ones.

SYNC

TRANSCRIBE

SCORE

COACH

100% of calls with a recording. 2% figure: Call Grade IQ.

06 — CALL GRADE IQ · A REAL CALL, REPLAYED

Watch a real call

get graded.

Same agent, same day: scores ran from 41% to 100%. You see every one.

Replay of a real BDC United call graded in Call Grade IQ. Customer details removed.

07 — CALL GRADE IQ · HOW OUR TEAM TRAINS

Our agents train on

the same scorecard.

graded roleplay drills

75%

minimum on every drill

80%

average to certify

THE DRILL LADDER

BEG

Hot web lead · Price shopper

INT

Trade-in inquiry · “Just looking”

ADV

Aggressive negotiator · Spouse filter

THREE TRACKS

Sales BDC · Service BDC · Service-to-Sales

Training HQ in BDC United’s Call Grade IQ account, Nov 10, 2026. Top of the board shown.

08 — THE PROOF AND THE CHALLENGE

Bring us one of your calls.

We’ll show you its grade.

Then call the general managers who have run us. We are only a few hundred miles of fiber optic cable away.

REFERENCES YOU CAN CALL

REF 01

Nick Calandrino

General Manager
Sayville Ford

REF 02

Nick Defelice

General Manager
Courage Kia

REF 03

Dustin Klimek

General Manager
Metro Nissan of Dallas

NEXT STEP

Audit your CRM. Grade your calls.

Free CRM audit and 30/60/90 forecast
25 of your own calls graded free
Live in 72 hours, month to month

Joseph Callejo, President/CEO · 786-518-8808 · Joseph@bdcunited.com