We believe that being accountable partners creates long-term relationships. We are very confident in our performance and know that we can help dealers sell more cars. If we fail to deliver more sales for your dealership, you don’t pay

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CALL TODAY AT: 1-800-513-1379
Try The Industry's Fastest Growing Centralized BDC

Our mission is to exceed your expectations by overwhelming your showroom, creating more opportunities, and generating gross revenue. United together is the only option.

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CALL TODAY AT: 1-800-513-1379
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Let BDCU help you Focus on Winning

Three decades, our leadership team has built, managed, and scaled high-performing BDC operations for dealerships of every size.

Today, BDC United brings that experience to your dealership. We combine proven processes, skilled professionals, advanced technology, and complete performance visibility to help you generate more opportunities, improve customer engagement, and drive measurable growth. We know what drives results, this isn’t our first phone call.

We know what a bad lead handoff costs you because we’ve paid for it ourselves.

Many dealers who call us are worried about one thing: what happens to the people already in the building. Nothing. We plug into your existing CRM and process, take the volume your team can’t get to, and hand back appointments. Bilingual team, seven days a week.

BDC United’s family members know how important every detail is in handling your leads. We have innovated the BDC world by adopting aggressive, unique, and modern techniques. We know what it is like firsthand to work in a dealership.

You can expect that we understand everything you experience. This helps when it comes to catering our service to your needs.

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CRM’S OUR TEAMS ARE PROFICIENT IN
 
OUR SERVICES INCLUDE
Internet Sales

We Follow Up Until They Show Up.

Our highly trained sales team turns current and past internet inquiries into qualified appointments through a relentless 90-day follow-up process bringing more serious buyers into your showroom and giving you the edge over your competition.

Data Mining

Your Database Is Sitting on Money.

We uncover supplemental sales and service revenue hiding in your existing customer data. Through targeted campaigns, we re-engage lost and inactive customers, lease maturities, mileage overages, high-interest loans, loyalty opportunities, equity customers, cash buyers, and overdue service clients turning overlooked opportunities into appointments, acquisitions, repair orders, and additional profit.

Service To Sales

Turn Your Service Drive Into a Sales Pipeline.

Our Service-to-Sales team proactively contacts upcoming appointments and works the previous 24 months of your active service customers. We identify two-year-plus owners, offer to purchase their vehicles, and present compelling upgrade opportunities turning service traffic into acquisitions, qualified appointments, and additional vehicle sales.

Call Quality Coaching Team

Better Calls. Better Coaching. Fewer “What Was That?” Moments.

Our in-store and virtual coaching combines real-world BDC expertise with BDC United’s advanced call-grading technology. We quickly identify missed opportunities, sharpen word tracks, and improve follow-up because every lead should be handled like it’s the last one, not the first practice call.

Inbound Service BDC

Never Let Another Service Call Go Unanswered.

Our Service BDC team can serve as your dealership’s frontline handling every inbound service call or as your backstop when your team is busy or unavailable. With 24/7 answering services, seven days a week, we help capture every opportunity, schedule more service appointments, and ensure every customer receives the attention they deserve.

Outbound Service BDC

Turn Every Service Opportunity Into an Appointment.

Our outbound Service BDC team makes unlimited calls to engage overdue, declined, missed, lost, and inactive customers. From service reminders and recall campaigns to CSI follow-up and parts outreach, we relentlessly work your database to fill service lanes, increase repair orders, drive parts sales, and generate additional revenue.

Call us Today +18005131379
Call us Today +18005131379
Call us Today +18005131379

BDCU’s Supercharged Showroom:

BDC Optimization Without Disruption

More and more dealerships are centralizing their BDC’s to be more efficient.
BDC United empowers dealerships to optimize their  BDC without disruption to current operations or financial risk.
67%

Average Set Rate

64%

Average Show Rate

129

Daily Contacts Per Agent

 
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