Service Center Solutions

“The reality is only about 1/3 of consumers say they prefer service centers at dealerships,.3”   

[3] 2021 Cox Automotive Service Industry Study

Only about 1/3 of consumers say they prefer service centers at dealerships,

BDC United has a strategy to help your service center capture the other 67%. 

There is a general misperception that service at the dealership is more expensive and less convenient than service at independent service centers. The efficiency of AI driven automation to provide personalized notifications, and easy app driven customer facing solutions are helping to make the process more convenient, but there is still no substitute for the human touch to build trust and convey superior value.

BDC United utilizes the choreographed collaboration between well coded AI and well trained phone personnel to streamline the process and optimize the customer experience for both ease of use and personalization of engagement. 

BDC United is the fastest growing, best reviewed BDC solution in the Industry, and throughout the last two quarters, service center subscribers have been the Company’s fastest growing segment. Sign up for a demo today to learn how BDC United can help your dealership’s service center maximize its potential.