First Impressions Matter: BDC United Delivers Excellence from the Start!

Building trust on a phone call, particularly in a condensed timeframe, can be a daunting task. Yet, as BDC
United has learned through its experience rising to the top of the industry in just two short years, the
key lies in utilizing simple, effective communication techniques that convey sincerity, reliability, and
professionalism in a matter of seconds.
Utilizing proprietary methodology and cutting edge technology, BDC United is able to triage leads, and
instantly contact prospects with competence, clarity, empathy, and authenticity. Effectively trained,
warm, friendly voices, armed with the data that they need to provide clear, credible information
specifically tailored to the profile of the consumer, is a winning combination that has proven to generate
superlative results, and unbeatable ROI.
It's challenging to build trust in just 30 seconds, but the first impression sets the tone for all future
interactions. BDCU’s mastery of these critical steps will empower your dealership to build trust with
shoppers quickly and effectively, instantly conveying that their objective is to help the shopper find
value, rather than to extract value from them.

“The individuals in life that are able to either mask their agenda or shift the agenda to
something altruistic will have great success at building rapport.” — Robin Dreeke
*Robin led the FBI’s Counterintelligence Behavioral Analysis Program.

Scan the QR code for a personalized demonstration of how BDC United can empower your dealership
to convey an altruistic agenda and make a great, enduring first impression with every initial customer
contact.

https://www.theladders.com/career-advice/according-to-an-fbi-behavior-expert-these-10-techniques-
quickly-build-trust-with-anyone