No Easy Fix

The latest and greatest automated accident avoidance safety features that have become prominent on most mid range, and standard on all high end vehicles over the last decade have literally been a lifesaver for countless motorists around the world. 

But, with new tech almost always comes new complications, and accident avoidance systems are no exception. Adapting to the new requirements of calibration and reliable return to complete functionality after an accident, has been a challenge for all service centers, and especially difficult for independent service centers that do not enjoy the same level of sophistication, expertise, and communication with the OEM

“The IIHS says there is growing evidence that following specified repair procedures does not guarantee full functional restoration, and onboard vehicle diagnostics are sometimes unable to detect and/or report malfunctions. Additionally, independent repair shops claim that manufacturers don’t provide adequate information about the re-calibrating to non-dealership technicians, making independent garage fixes statistically more prone to issues down the road”, according to a report from the IIHS and Crash Network.

“With the widespread confusion around the repair processes and related information and equipment access challenges, repairers sometimes have difficulty justifying the cost of the work required to follow the repair specifications provided by the manufacturers,” the report reads.

“Insurers may also be reluctant to pay for labor or parts that do not make a practical difference to functional performance, even if they are prescribed by the manufacturer. What’s more, if the functionality of a crash avoidance feature is not fully restored, the safety benefits that have been ascribed to it will not be realized over the life of the equipped vehicle.”

So, how do you fix a tough fix? Follow the lead of the top auto glass replacement services and their multimillion dollar campaigns and educate the customer why its important to their safety to have their car serviced by experts who have a mastery of today’s latest technological advancements.

 And, Learn how BDC United can empower your service center to educate customers about the need for the sophisticated, experienced service that your dealership can provide, both in case of a repair after an accident, and to keep their vehicle well maintained and at the height of its ability to keep them and their passengers safe,

https://www.autoweek.com/news/technology/a42916485/repair-costs-driver-assistance-adas-systems/